Languages & Runtimes
Java, Typescript, JavaScript, Node.js
Architecting Scalable Platforms & iPaaS
Architecting Scalable Platforms and Leading Technical Teams
Highly versatile Lead Software Engineer with 8+ years architecting and scaling enterprise-grade platforms that power communication, integration, and automation workloads. I obsess over developer productivity and platform reliability, pairing strong systems design instincts with a data-informed leadership style.
Currently driving platform modernization at Freshworks—designing resilient microservices in Java/Node.js, leading the rollout of a Conductor-powered iPaaS, and shaping omnichannel communication services that support 100K+ daily interactions with sub-100 ms latencies.
Proven track record orchestrating cross-functional programs, guiding rookies to impact, and shipping scalable systems that keep customer experiences flawless.
Systems Snapshot
Freshworks Lead Platform Engineer shaping the next-gen integration platform. Java, Spring WebFlux, Netflix Conductor, AWS, Kubernetes.
Microservices Delivered
7 core services
Pipelines
10+ automated
Teams Led
5 engineers
- iPaaS modernization using Netflix Conductor with CDC-driven automation across 30+ workflows.
- Omnichannel comms layer sustaining 100K+ daily customer interactions with sub-100 ms responses.
- GitHub Pull Shark ×3 contributor across Java, Node.js, tooling, and developer platform repos.
Open Source
GitHub Contributions
Active on GitHub with Pull Shark ×3 recognition, five public repositories, and a focus on backend tooling, Elasticsearch, and JavaScript ecosystems.
Recent activity spans contributions to Kogito tooling, Mongoose, Elasticsearch forks, and hands-on coding challenges that sharpen distributed-systems instincts.
Contributions
Recent Open Source Contributions
Highlights from recent pull requests focused on improving Netflix Conductor’s workflow introspection and developer ergonomics.
conductor-oss/conductor
Add task domain to workflow summary index
Added task domain metadata into `workflow_summary`, making it easier to group, filter, and surface workflows that rely on specific task domains inside Freshworks’ iPaaS orchestration layer.
- Improves discoverability of domain-specific workflows.
- Enables faster debugging and auditing for Conductor operators.
- Shipped upstream and merged into main on Apr 29, 2025.
conductor-oss/conductor
Fix: Prevent duplicate workflow termination notifications
Added a guard clause in terminateWorkflow() to prevent
duplicate termination operations when a workflow is already in
TERMINATED status, eliminating redundant notifications
and unnecessary DB updates.
- Early return for already-terminated workflows, avoiding duplicate notifications.
- Preserves idempotency: COMPLETED workflows still throw ConflictException as expected.
- Includes test coverage for guard behavior and double-call idempotency.
- Merged upstream on Feb 17, 2026.
Core Toolkit
Technical Range
Building reliable platforms calls for a carefully balanced stack and a strong bias for automation. These are the tools that power my day to day.
Frameworks & Libraries
Spring Boot, Spring WebFlux, Spring MVC, ExpressJS, ReactJS, NextJS
Cloud & DevOps
AWS, Kubernetes, Jenkins, Terraform, Docker, Apache Tomcat
Databases
DynamoDB, MongoDB, Postgres, MySQL
Tools & Monitoring
JIRA, Git, BitBucket, VS Code, IntelliJ
Architecture
Microservices, iPaaS, Knowledge Graphs, Event-Driven Architecture, CDC, System Design
Experience
Platform Leadership in Action
Shipping resilient platforms, scaling microservices, and elevating developer velocity through pragmatic architecture.
Lead Software Engineer - Systems
Freshworks
Jul 2021 – Present
Platform Engineering | Knowledge Graphs | iPaaS | Microservices | CI/CD
As a member of the Platform Engineering team, I contribute to building highly scalable services that support a wide range of product offerings. My work spans Knowledge Graphs, integration platforms, microservices, and communication services, with a primary focus on Java and Node.js.
- Knowledge Graph Development: Building and evolving knowledge graph solutions to model relationships between entities and business concepts, enabling contextual understanding, intelligent data discovery, and improved connectivity across distributed systems.
- iPaaS Solution Development: Spearheading an Integration Platform as a Service from the ground up on Netflix Conductor, orchestrating 30+ critical workflows to enable intelligent service connectivity and 10× faster automation.
- Microservices Architecture: Designing and implementing 7 core Java/Spring WebFlux microservices with sub-100 ms latency, high performance, fault tolerance, and a 35% lift in platform scalability.
- Omnichannel Communication Services: Architected and delivered real-time communication services handling 100K+ daily interactions across channels, driving a 20% lift in product engagement.
- CI/CD Pipelines: Engineered and maintained 10+ Jenkins pipelines for messaging services, reducing deployment time by 40% and sustaining 99.9% release reliability.
- MS Teams Bot Development: Contributed to the Microsoft Teams messaging bot, enriching the communication layer and increasing in-app interaction by 15%.
- Cross-Team Collaboration: Partnered with 5+ product and infrastructure teams to deliver cohesive solutions that integrated 3 major product lines.
Tech: Knowledge Graphs, Java, Spring Boot/WebFlux, Node.js, Netflix Conductor, Jenkins, Docker, Kubernetes, AWS, DynamoDB, Apache Tomcat, Git, JIRA
Technical Lead
PS QuickIT / Credex Technologies
Jan 2018 – Jul 2021
Team Leadership | Feature Delivery | Training
- Owned delivery across 7+ integration and data projects spanning analysis, development, testing, and operations.
- Managed a 5-member CTI engineering squad executing two major client programs with consistent quality.
- Shipped 15+ complex features across Agile and traditional SDLCs, elevating CRM capabilities and customer trust.
- Became the go-to CRM SME for clients, pairing domain expertise with rapid solutioning.
- Partnered with the talent team to recruit seven engineers and ran the Rookie Training Program to onboard 10+ new hires.
Tech: Java, Node.js, Jenkins, Angular, Git, JIRA, Docker, C++, DynamoDB, Oracle WebLogic
Recognition
Awards & Hackathons
Consistently recognized for craftsmanship, rapid prototyping, and innovation across Freshworks and PS QuickIT.
- Special Mention Award - Hackathon 2025 Freshworks
- 2nd Prize - Freshworks Hackathon 2022 Freshworks
- Craftmanship Award Freshworks
- 1st Prize - PSQ Hacks 2019 PS QuickIT
- Gem of the Quarter Q1 2019 PS QuickIT
- Rookie of the Quarter Q1 2018 PS QuickIT
Education
B.Tech in Computer Science (75.6% - I Div Hons.)
A.K.T.U., Ghaziabad
Aug 2014 – Jul 2018
Intermediate with Science (80.6%)
I.I.E.S. (ISC), Ghaziabad
Apr 2012 – Jun 2014
Contact
Let’s Discuss the Next Platform Challenge
Open to leadership roles focused on building scalable architecture, reimagining developer platforms, and driving high-impact delivery roadmaps.
Blogs
Architecture Notes & Playbooks
Writing about scalable platform patterns, iPaaS, knowledge graphs, and architectural playbooks for AI agent orchestration.
Reference Architecture for AI Agentic Platforms
Five-layer design: experience, agent runtime, durable Conductor control plane, tools, and knowledge-graph memory.
Read architecture →Durable Orchestration for AI Agents on Conductor
Map planner, tools, HITL, and critic loops onto Conductor tasks with retries, budgets, and task domains.
Read playbook →Agent Tools, iPaaS Adapters, and Knowledge Graphs
Governed tool-calls through the integration platform, grounded in entity graphs for retrieve, act, and write-back.
Read deep dive →Designing Saga Choreography for Workflow Engines
A deep dive into applying saga + CDC pairing inside Netflix Conductor to keep cross-service workflows strongly consistent without sacrificing throughput.
Read deep dive →Scaling Omnichannel Services to 100K Daily Interactions
Lessons learned from hardening messaging surfaces with WebFlux, back-pressure controls, and Grafana-driven SLO guardrails.
Explore the blueprint →Blueprint: High-Availability iPaaS on Netflix Conductor
Reference architecture for composing resilient pipelines, multi-region CDC, and automated runbooks tailored for integration platforms.
View architecture kit →